On 8/28/07, <b class="gmail_sendername">Bob Sully</b> <<a href="mailto:rcs@malibyte.net">rcs@malibyte.net</a>> wrote:<div><span class="gmail_quote"></span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Well, I'm glad you have made progress with Cox. @#$%^&! Time Warner Cable<br>out here in Los Angeles cut off Firewire back in January. It seems that<br>they're using the same coders. :-(<br><br>Anyway, I have two tuner cards in my Myth box but would love to have
<br>Firewire back - even if all I get is the same unencrypted channels I get<br>on the raw cable (which is what I got before). It'd be nice to get all<br>the HD channels I pay for, though. Were you getting those with Cox before
<br>they cut you off?<br><br>Bob</blockquote><div><br></div></div>I was receiving everything except premium and pay-per-view. In other words, I was getting all of the analog cable channels, all of the digital cable channels and all of the HD channels (including local OTA channels plus TNT, Mojo, Discovery, etc).
<br><br>If Time Warner is not providing you with a set-top box that provide IEEE1394 compliant firewire output, then I would find out which executive is responsible for regulatory compliance and contact them in writing to complain. The FCC will direct you to also seek relief from the local government organization who licenses them. Apparently, they are responsible to ensure compliance with FCC regulations. So LA must have a group who selects, approves and oversees cable provider(s). Complain to them and the FCC at the same time and copy both on the correspondence to the other.
<br><br>After getting the party-line from the local customer support supervisor that stated clearly that firewire output had been intentionally disabled, and then writing calmly and professionally to their regulatoy compliance executives and managers, Cox has been very quick to agree that they have an obligation to provide firewire output on the set-top boxes.
<br><br>In my last home, I had Time Warner as my Cable TV and Internet provider. I can tell you that Cox Communications is worlds better. They have always been easy to contact, responsive and professional.<br><br>Tom<br>
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